About Your Purchase

Care Instructions: All Kaiya Designs pieces are machine washable. Wash in cold water on delicate cycle inside out. No fabric softener. Lay flat to dry. No ironing required but if you'd like - go ahead and iron on low heat with the garment inside out. 

Style Information: Due to the nature of the fabric, each piece will vary slightly in fabric positioning, color and pattern placement, making each item truly one of a kind. 

Production and Shipping: Every Kaiya Designs item is sewn to order with the small batch mentality (no mass production). We are attempting to minimize our carbon footprint and grow our local economy. Thanks for partaking in our philosophy. Please allow two weeks from the time of purchase for your item to ship. All orders with customization are final sale.

Made in Tampa, Florida, USA:  And we source all of our materials right here in the U S of A.

Customize Your Purchase: Create your own unique wardrobe, and save time and money on alterations by selecting custom options from the drop-down menu alongside each product. If you choose to keep the garment as it was designed, just select "No Customization" from the drop down menu.  Please make sure you check the product description thoroughly before purchasing. 

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Small Batch Collections

"My goal has always been to create something that makes women feel confident, beautiful and ultimately empowered. Creating a limited amount of designs ensures our customers that their unique style will shine through,"  - Marcy Budwick, Designer

Each Kaiya Designs collection offers only a limited number of creations. Most collections will include dresses, tops, pants, and skirts, but in limited quantities.  These small batch designs, along with our customizable options, ensure that your look will always be unique and unequivocally your own. 

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Customized Designs

"I don't know about you, but I don't want to look like every other woman at the party.  By customizing my designs, not only will you have fabric choices and styles like no one else, but they'll be made for you,"  - Marcy Budwick, Designer

Each Kaiya Designs piece has the option to be customized. Using the drop-down menu with each product, you can hand select styles to create designs unlike any other piece in your closet – or anyone else’s.  Not only does this give you a one-of-a kind creation, it also saves you time and money on alterations with a fit that works best for your body.

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Policies

Shipping Information

Standard shipping is $6.50.  Your shipped package is estimated to arrive in 3 business days after your order is completed.  If you need your order or shipping expedited, please contact us and we will help make arrangements with you.

Payments Accepted

We gladly accept payment through Paypal as well as major credit cards.  Payment must be received prior to shipping. 

Returns and Exchanges

We hope that you LOVE every purchase from Kaiya Designs, but just in case, here are some guidelines to consider before purchasing.  Due to the unique nature of orders that are customized (in any capacity), no returns or exchanges can be made on these products.  Please check all customization information carefully before sending.  Non-customized items may be exchanged and returned considering the item(s) are in their original package, unused, have original tags and have not been washed, worn or damaged. You must contact us within 3 days of receiving your order in order for your purchase to qualify for an exchange. The customer will be responsible for paying return shipping. Return amount will be credited once product is received and inspected.  There are no refunds/exchange on any sale items.

Information Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. We imply at this time that by providing us your information you have given us consent to utilize your information. Email marketing when applicable will be utilized to send you information about our store, new products or keep you up to date.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs.
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

 

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